Profile

A customer profile is a record of an individual also termed as customer information file (CIF) and is maintained with the bank for financial and non-financial transactions.

Financial transactions include cash deposit, cheque withdrawal, account to account transfer.

However non-financial transaction includes name change, address change and other personal or professional modifications.

What are different categories of customer profile?

Individual customers.

Corporate customers. 

Banks as a customer.

Joint customer.

Why do bank maintain customer under different customer profiles?

Usually the features linked to the customer is highly dependent on their profile. These features contribute a lot in the business process and type of transactions carried by different groups.

Example:

A retail category customer would hardly go for a issuing a bank guarantee and is basically required for corporate category of customer.

So, there is a required for the bank to maintain customers under different profiles.

 

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